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PRIVACY POLICY and TERMS OF SERVICE

Privacy Policy for JKPR Daniel Family Enterprises

Website: www.fireandicelbk.com
Effective Date: March 1, 2026

JKPR Daniel Family Enterprises ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information, especially in relation to our text messaging (SMS) communications.

1. Business Details

JKPR Daniel Family Enterprises operates the website www.fireandicelbk.com and provides services that may include customer communication via SMS (text messaging). By opting into our messaging services, you agree to the terms outlined in this Privacy Policy.

2. What Customers Can Expect from Our Text Messages

By subscribing to our SMS program, customers can expect to receive:

  • Appointment reminders

  • Service updates

  • Promotional offers and discounts

  • Important notifications related to our services

Message frequency may vary. Standard message and data rates may apply.

3. What Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address (if provided)

  • Service-related details

  • Communication preferences

  • Any information you voluntarily provide via forms or messages

4. How We Use That Information

We use your information to:

  • Send text messages and updates

  • Provide customer support

  • Process transactions or service requests

  • Improve our services and communication

  • Send promotional or marketing messages (only if you opt in)

5. How We Store and Protect Your Data

We take reasonable measures to protect your personal information, including:

  • Secure servers and systems

  • Restricted access to authorized personnel only

  • Encryption and safeguards where applicable

While we strive to protect your data, no method of transmission or storage is 100% secure.

6. Whether We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following situations:

  • With trusted service providers who assist in delivering SMS services

  • To comply with legal obligations or law enforcement requests

  • To protect our rights, safety, or property

7. Customer Rights

You have the right to:

  • Access the personal information we have about you

  • Request corrections or updates to your information

  • Request deletion of your data (where applicable)

  • Withdraw consent to receive communications at any time

8. How to Opt Out and Get Help

You can opt out of receiving text messages at any time by:

  • Replying STOP to any message

For assistance, you can:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us via our website:
www.fireandicelbk.com

By using our services and opting into SMS communications, you agree to this Privacy Policy.

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Terms of Service for SMS Messaging

Company: JKPR Daniel Family Enterprises
Website: www.fireandicelbk.com
Effective Date: March . 2026

By opting into SMS communications from JKPR Daniel Family Enterprises ("Company," "we," "our," or "us"), you agree to the following Terms of Service.

1. Program Name

Fire & Ice Lubbock Alerts Program

2. Program Description

The Fire & Ice Lubbock Alerts Program provides customers with text message (SMS) communications related to our services. These messages may include:

  • Appointment confirmations and reminders

  • Service updates and notifications

  • Promotional offers and special deals

  • Important account or service-related information

Participation in this program is voluntary and requires customer opt-in.

3. Message and Data Rates Disclosure

Message and data rates may apply depending on your mobile carrier and plan. JKPR Daniel Family Enterprises is not responsible for any charges incurred by your mobile provider.

4. Message Frequency

Message frequency will vary based on customer interaction and service needs. You may receive recurring messages depending on your engagement with our services.

5. Customer Support Contact Information

If you need assistance with the messaging program, you can:

6. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by:

  • Replying STOP to any message

After opting out, you will no longer receive text messages from us unless you re-subscribe.

7. Eligibility

By participating in this program, you confirm that:

  • You are the account holder or have permission from the account holder

  • You are at least 18 years old or have parental/guardian consent

8. Changes to Terms

JKPR Daniel Family Enterprises reserves the right to modify these Terms of Service at any time. Updates will be posted on our website with a revised effective date.

9. Disclaimer of Liability

The Company is not liable for:

  • Delayed or undelivered messages

  • Errors in message content

  • Any issues arising from mobile carrier services

10. Contact Information

For additional questions or concerns, please visit:
www.fireandicelbk.com

By opting into our SMS program, you acknowledge that you have read and agree to these Terms of Service.

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